Velocity Shipping

About Velocity Shipping

Velocity Shipping (formerly Shipfast) is a next-generation shipping platform built specifically for digital-first D2C brands in India. Designed to tackle the hidden inefficiencies that traditional shipping aggregators ignore, Velocity combines intelligent logistics technology with hands-on operational support to help brands scale without being slowed down by complex logistics.

The Problem Velocity Solves

Traditional shipping aggregators leave brands vulnerable to several critical issues:

• High RTOs (Return to Origin) — Legacy aggregators offer limited flexibility and ignore fake NDRs, directly killing margins

• Weight Disputes — Aggregators apply costly weight slabs and modify bills without notice, silently cutting into profits

• Operational Overhead — Teams waste hours manually confirming CODs and addresses, key to reducing RTOs

Having worked with 3,000+ D2C brands, Velocity identified the shipping malpractices that traditional aggregators profit from and built a better alternative.

Key Features & Services

Shipping & Order Management

Manage orders at scale with seamless channel integrations, bulk processing, and smart courier selection—all from one powerful dashboard.

AI-Powered RTO Reduction

Velocity's AI-powered voice agent ensures consistent, 24/7 customer follow-ups to prevent RTOs before they happen. The platform includes address verification, RTO scoring, and intelligent courier allocation.

Weight Dispute Management

Proactive alerts and built-in dispute support help you raise disputes, upload evidence, and track resolution directly within the platform.

Returns Management

Streamlined returns flow with optional quality checks to catch frauds and fake complaints.

Shipping Rules & Automation

Automate bulk shipment routing and carrier selection for maximum cost-efficiency.

Customer Communication

Keep customers engaged with real-time WhatsApp updates and a branded tracking experience.

Shipment Analytics

Full visibility into delivery performance, courier SLAs, RTO trends, and operational metrics.

Unique Value Propositions

• Same & Next-Day Delivery — Access to top carriers (Blitz, Shadowfax) for fast fulfillment

• Dedicated Support — Dedicated account manager and proactive ops team with <2 hour average support resolution time

• Post-Paid Billing & Early COD — Accelerate cash flow with flexible payment terms

• Direct Courier Partnerships — All major couriers onboard with transparent fee models

• One-Click Integration — No development team needed; connect to major e-commerce carts, shipping providers, and OMS platforms in under 10 minutes

Results & Performance

Velocity delivers measurable results for its 3,000+ brand partners:

• 95.3% successful delivery rate

• 12% average reduction in RTOs

• Covers 20,000+ pincodes across India

• Support for both air and surface shipping

Platform Integrations

Velocity Shipping connects seamlessly with leading e-commerce and logistics platforms including Shopify, WooCommerce, UniCommerce, EasyEcom, and Clickpost, plus access to 10+ courier partners.