Ezi Returns

About Ezi Returns

Ezi Returns is an international returns management platform designed to simplify and streamline the returns process for online retailers selling globally. With over 18 years of experience in retail and ecommerce, the company understands the challenges faced by both customers and businesses when handling returns across borders.

Services

• Customer Returns – Local return addresses in 19+ countries
• FBA Services – Amazon FBA removal and consolidation
• Return Label Solutions – Customizable free-post return labels through a portal
• Ezi Fulfillment – Available at select hub locations
• Returns Management Portal – View, filter, export, and manage all returns in one place

Key Features

• Local return addresses in Australia, Austria, Belgium, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Poland, Portugal, Spain, Switzerland, UAE, UK, and USA
• Consolidated bulk shipping to reduce return costs
• Real-time notifications when returns are received
• Support for returns from multiple channels – own websites, marketplaces, Amazon FBA, and retailers
• Amazon return policy compliance assistance
• Improved customer satisfaction through local return options

Benefits

Customers benefit from returning items in their local country at lower costs, while retailers gain better customer feedback, reduced return expenses through bulk consolidation, and a centralized portal for managing all international returns. The platform helps retailers maintain compliance with marketplace policies and avoid account suspension issues.